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Start Your Lifeline H2O Application

The Detroit Water and Sewerage Department (DWSD) has developed a new income-based water affordability plan – Lifeline H2O Program. Eligible households can get a fixed $34 monthly bill covering water, sewer, and drainage up to 6 CCFs per month.

To qualify, you must:

  • Have a household income ≤ 200% of FPL

  • Be a DWSD account holder

  • Use the service address as your primary residence

  • Have a fully functioning water meter

  • Have a registered account in the DWSD Customer Self-Service Portal

  • Have no past-due balance

You can review the full program rules and eligibility guidelines here.

You'll need to provide proof of one of the following:

  • All income earned in the past month for everyone in your household OR
  • Enrollment verification from FAP, MEAP, Medicaid, FIP, TANF, or SER

You cannot save and come back later. Please make sure you have all your documents ready before you begin. Review each page carefully, as you won't be able to go back and make corrections once you move forward.

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